SHIPPING
We endeavor to dispatch your order within 2 business days, however due to unforeseen circumstances, the dispatch of your order can take up to 5 business days. You will be intimated via email upon dispatch of the order. Once the order is dispatched, it normally takes 4-6 business days as per availability for delivery within India.
REFUND POLICY
We do not offer refunds, We only exchange within 7 days of delivery.
RETURN AND EXCHANGE POLICY
It is our endeavour to provide you with the best customer service possible hence we permit exchanges within 7 business days of receiving the package but only in case of the following reasons.
Requests will be entertained aside from those mentioned below:-
1) Size mis-match
2) Wrong product received
3) Damaged product received
Five Simple Steps To Exchange Your Goods.
Step 1
You need to inform us by email within 2 business days of receiving the parcel
at social@handmadeinhampi.com
If we are not informed within 2 business days regarding a return, the product is considered sold for good.
Step 2
Please await a mail confirmation from our end for initiating the exchange.
Step 3
Please seal the package properly and courier it to us at:
The Kishkinda Trust, Banana fibre wshop Near grampanchayat Anegundi Gangavathi TQ Koppal Di Karnataka
583227
+91 80880 40806
Step 4
Please email us to inform us that you are sending the package back to us, with your order number as the subject line and tracking details in the body of the email.
Step 5
Once we receive the products it will take is 24-48 working hours for us to do a quality check and then we will call you or email you for an exchange.
